Skip to content

Notice to CAA Members in Ottawa: we’re making it easier to get travel advice, insurance coverage, and Membership services by combining our resources and merging CAA Hunt Club with CAA Nepean effective Apr. 15, 2024. Click here for more details.

An example of what Service Tracker.

Track your CAA Driver

CAA's Service Tracker™ gives you live updates on your Driver's location and estimated arrival time.

1. First you need to set up your My Account: This enables you to use the CAA Service Tracker, upgrade your membership, check your CAA Dollars balance and more!

Create an Account

Cell phone being held in a hand that has a map showing

2.  Second, place a roadside assistance request: There are a few different ways to submit a request - choose what's most convenient for you!

Call: 1-800-CAA-HELP

Request Roadside Online

3.  Third, track your service call: Keep track of your driver so you can see exactly where they are and when they will arrive on our interactive map.

Track online

How it Works - CAA Service Tracker

Please note that this service is not available in all areas or with all contractors.